PianoUP

Cookie Policy

This Cookie Policy (the "Cookie Policy") is intended to inform you of how PianoUP uses "cookie" technology, and related technologies such as pixel tags, on www.PianoUP.com or www.PianoUP.ca (the "Website"). Please take a minute to read and understand this Cookie Policy. This Cookie Policy should also be read in conjunction with our Privacy Policy.

What are Cookies?

A cookie is a very small text document stored on your computer/other device (and maintained by your browser), and often includes a randomized unique identifier so that our Website can 'recognize' this cookie again. They guarantee websites' functioning or improve the browsing, and also supply certain information to the owners of these websites, in particular in terms of audience measurement.

Cookies do not cause any damage to the terminal, but make it easier, for example, to find preferences, pre-fill certain fields and adapt the content of the services on the site visited. Such data allows the improvement of ergonomics and services according to your interests.

What Kind of Cookies do We Use and How do We Use Them?

The Website will use cookies to keep track of your activities and behaviour while on the Website. When you visit the Website, PianoUP sends one or more cookies to your computer that uniquely identifies your browser. Our website may also use other similar technologies, such as web beacons, pixel or gif tags, and action tags. Those technologies also collect information that assists us in improving our services, use of our website, advertising and customer communications.

There are three main types of cookies:

• Session cookies: specific to a particular visit and limited to sending session identifiers (random numbers generated by the server) so you don't get asked the same information you've already given to the site. Session cookies are not permanently stored on your device and are deleted when the browser closes;
• Persistent cookies: record information about your preferences and are stored in your browser cache or mobile device; and
• Third party cookies: cookies from companies such as Google or Facebook, which may gather data across multiple websites or sessions.

PianoUP uses the following cookies:

• Necessary Cookies. These are cookies that are required for the operation of its website and use of its features. The information collected relates to the operation of our website (e.g. website scripting language and security tokens) and enables PianoUP to provide you with the service you have requested.
• Analytics Cookies. We use Google Analytics, Hotjar and Facebook Pixel to analyze our visitors' experience.
• Customization Cookies. These cookies are used to remember the choices you have made, for example the country you visit our website from, your language and any changes you have made to text size and other parts of the web pages that you can customize to improve your user experience and to make your visits more tailored and enjoyable.

How Can I Manage my Preferences on Cookies?

If you have any concerns about our use of cookies, you can take action to prevent them from being set, such as by changing your browser settings to block certain types of cookies. You may also delete cookies held on your device at any time by going to the appropriate settings within your web browser.

Instructions to this effect are provided on each browser's website:
For Internet Explorer:
https://support.microsoft.com/en-us/help/17442/windows-internet-explorer-delete-manage-cookies
For Firefox:
https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences
For Safari:
https://support.apple.com/en-gb/HT201265
For Chrome:
https://support.google.com/chrome/answer/95647?hl=en-GB&hlrm=en
You can find more information about cookies (including how to disable them) at http://www.allaboutcookies.org

Contact Us

For any further queries or information related to this Policy, please write to [email protected] with the subject line, "Cookie Policy".

Last modified: July 17, 2023